Privacy Policy

1. Introduction

MASARE ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, postal address
• Vehicle Information: Vehicle registration number (VRM), make, model, engine code
• Transaction Information: Payment details, order history, delivery information
• Communication Data: Records of your communications with us via phone, WhatsApp, email, or contact forms
• Technical Data: IP address, browser type, device information, cookies, and usage data

4. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process your orders and transactions
• To verify engine compatibility using your VRM and engine code
• To communicate with you about your orders, inquiries, and support requests
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

5. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contract with you
• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: Where processing is necessary for our legitimate business interests
• Legal Obligation: Where we must process data to comply with legal requirements

6. Data Storage and International Transfers

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Third-Party Communications

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Request limitation of processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided in Section 2.

9. Cookies

We use cookies and similar tracking technologies to improve your experience. Please see our Cookie Policy for detailed information.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us & Complaints

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the UK's supervisory authority: